Terms and cancellation.

A place is held once we receive the deposit, which is 30% of the total. The balance is due six weeks before the start date. If the balance is not paid by then we will chase you once, and then release the place.

Bookings made inside six weeks of the start date are paid in full at the time of booking.

Prices are in South African rand and include everything listed on the retreat page. There are no booking fees and nothing is added later.

More than 60 days before: a full refund, including the deposit.

Between 60 and 30 days before: we refund everything except the deposit.

Less than 30 days before: no refund, because at that point the house, the food and the guides are already paid for. If we manage to fill your place we will refund you in full anyway, and we do try.

You can transfer your place to someone else at any point up to seven days before, at no cost. Just tell us who.

If we call off a retreat for any reason, you get everything back, in full, including the deposit. We will also help you find another set of dates if you want one.

If weather makes a particular activity unsafe, we change the activity. That is not a cancellation and is not refundable, but nothing is ever run in conditions we are not happy with.

Everyone needs their own travel insurance, covering cancellation, medical treatment and the activities on the retreat page. We will ask you to confirm you have it before you travel. We do not sell it and we do not take a commission on it.

These retreats involve walking on uneven ground, cold water, and in some cases scrambling and open fire. There is real risk in that and we do not pretend otherwise. We brief every activity, carry first aid, and everything is optional.

Tell us anything relevant about your health on the booking form. It is not a test and it will not usually stop you coming. If we think a particular retreat is genuinely not right for you, we will say so before you pay, and we would rather do that than have you arrive to the wrong week.

Nothing we run is therapy or medical treatment. If you are being treated for something, please talk to whoever is treating you before booking.

Small groups only work if everyone is decent to each other. We will ask anyone to leave, without a refund, for behaviour that makes the retreat unsafe or unpleasant for other people. That has not happened yet.

We take photographs on most retreats. Tell us if you would rather not be in any, and you will not be. We never use a photograph of an identifiable person on this site or anywhere else without asking them first.